FAQ

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Who should I contact when I have questions about the community?

Residents can contact the community life team at Cohere with any questions about the community.

Executive Director – Karen Janczak

Elyson@coherelife.com

Please contact Karen for Board Meeting Inquiries, Board Matters, Vendor Relations, and Common Area Maintenance.

Community Operations Manager - Libby Sikora

Elyson@coherelife.com, 281-665-3047

Please contact Libby for Access Cards, Meeting Room Reservations, Deed Restriction Enforcement, Architectural Control Matters, and general HOA Concerns/Questions.

Director of Community Engagement - Nicole Harris
Elyson@coherelife.com, 832-437-6975
Please contact for questions on Community Events, Activities, Resident Website, Newsletter, Sponsorship, or Volunteering.

Accounting Matters

Connect@coherelife.com, 480-367-2626
What is the annual assessment and when is it due?

The 2024 general assessment was set at $1,384. The 2024 Neighborhood Assessment for Section 16 (gated neighborhood) homeowners was set at $375, the 2024 Neighborhood Assessment for Section 21 (Duets) was set at $1,216.80 and the 2024 Neighborhood Assessment for Section 42 was set at $1,158.75.

The assessment is due on January 1st of each year and is delinquent if not paid by January 31st. For assistance regarding your account or to request a copy of your statement email connect@coherelife.com. Please include your name, address, and community (Elyson) when emailing a log-in request.
How do I get my mailbox keys?
The Community Life Office now provides mailbox keys to all new residents living West of Katy Hockley Cut Off Rd. You can pick up your keys from Elyson House at 23623 Elyson Falls Dr, Katy, TX 77493.

If you live East of Katy Hockley Cut Off Rd, your mailbox keys will be available at the post office located at 1331 Pin Oak Rd, Katy, TX 77494.

To receive your mailbox keys, please bring proof of ownership, such as one of the following:
- Closing documents
- Warranty deed
- Top portion of your HUD statement
For replacement mailbox keys, please visit the post office at 20180 Park Row Dr, Katy, TX 77449.
How do I get my access card for the amenities (fitness center, pool etc.)?

New residents receive 2 free access cards. Please download and complete the Access Card Order Form and Waiver.
What are the hours for the community centers, fitness centers and pools?

Elyson House Community Center 10 AM to 5 PM

Elyson House Patio Dawn to 10 PM

Elyson House Fitness Center 24/7

Elyson House Pool Open Daily 6 AM - 9 PM. Closed for cleaning on Wednesdays.

Lakeside Landing Community Center 8 AM to 10 PM

Lakeside Landing Fitness Center 24/7

Lakeside Landing Pool Open Daily 6AM - 9 PM. Closed for cleaning on Mondays.
What are the trash/recycle pick-up days?

Call Best Trash at 281-313-2378 to start service after closing. They will deliver the large trash and recycle cans within about 1 week. Trash days are Mondays and Thursdays. Heavy trash is allowed on both days with no more than 2 big pieces left at the curb. Recycle days are Mondays. In the event collection falls on a holiday, collection will be postponed until the next collection day (not the next business day).
What fence stain color is approved in Elyson?

Only one color is approved: Sherwin Williams Super Deck #SW3508SS “Covered Bridge” – Semi-Solid Stain.

No other colors or finishes are permitted for exterior fences. The stain must be sprayed. Rolling or brushing is not allowed.
What mulch colors are approved in Elyson?
Only Dark Brown or Midnight mulch colors are allowed.
The following mulch types are approved:
- Shredded pine bark mulch
- Shredded cypress mulch
- Shredded hardwood mulch
- Miracle mulch
- Or approved equal
Only the listed types in the approved colors are permitted. All other materials require prior review and approval.