FAQ
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  • chevron_rightWho should I contact when I have questions about the community?
    Residents can contact the community life team at Cohere with any questions about the community. 
     
    Executive Director – Karen Janczak
    Please contact Karen for Board Meeting Inquiries, Board Matters, Vendor Relations, and Common Area Maintenance.
     
    Community Operations Manager - Donald Bandy
    Elyson@coherelife.com, 281-665-3047
    Please contact Donald for Access Cards, Meeting Room Reservations, Deed Restriction Enforcement, Architectural Control Matters, and general HOA Concerns/Questions.
     
    Director of Community Engagement - Nicole Harris 
    Elyson@coherelife.com, 832-437-6975
    Please contact for questions on Community Events, Activities, Resident Website, Newsletter, Sponsorship, or Volunteering.

    Accounting Matters 
    Connect@coherelife.com, 480-367-2626  
     
     
     
  • chevron_rightWhat is the annual assessment and when is it due?
    The 2024 general assessment was set at $1,384. The 2024 Neighborhood Assessment for Section 16 (gated neighborhood) homeowners was set at $375, the 2024 Neighborhood Assessment for Section 21 (Duets) was set at $1,216.80 and the 2024 Neighborhood Assessment for Section 42 was set at $1,158.75. 
     
    The assessment is due on January 1st of each year and is delinquent if not paid by January 31st. For assistance regarding your account or to request a copy of your statement email connect@coherelife.com. Please include your name, address, and community (Elyson) when emailing a log-in request.
  • chevron_rightHow do I get my mailbox keys?
    Bring your survey or closing paperwork (with address and section/lot/number) to the Katy Annex Post Office. New residents may pick up 3 (duplicate) mailbox keys at no charge. If these are lost, the replacement fee is $50 for an additional set of 3 keys. Mail service will begin once you pick up your keys from the Post Office.
     
    Katy Annex Post Office
    1331 Pin Oak Rd
    Katy, TX 77494
    Phone: 281-574-1401
     
    Lobby & Pick-up Hours:
    Mon-Fri: 10am - 5pm
    Sat: 9am - 12pm
    Sun: Closed
  • chevron_rightHow do I get my access card for the amenities (fitness center, pool etc.)?
    New residents receive 2 free access cards. Please download and complete the Access Card Order Form and Waiver. 
  • chevron_rightWhat are the hours for the community centers, fitness centers and pools?
    Elyson House Community Center 10 AM to 5 PM
    Elyson House Patio Dawn to 10 PM
    Elyson House Fitness Center 24/7
    Elyson House Pool Open Daily 6 AM - 9 PM. Closed for cleaning on Wednesdays and between 8 AM - 10 AM Mondays and Fridays. 
     
    Lakeside Landing Community Center 8 AM to 10 PM
    Lakeside Landing Fitness Center 24/7
    Lakeside Landing Pool Open Daily 6AM - 9 PM. Closed for cleaning on Mondays and between 8 AM - 10 AM Wednesdays and Fridays. 
     
  • chevron_rightWhat are the trash/recycle pick-up days?
    Call Best Trash at 281-313-2378 to start service after closing. They will deliver the large trash and recycle cans within about 1 week. Trash days are Mondays and Thursdays. Heavy trash is allowed on both days with no more than 2 big pieces left at the curb. Recycle days are Mondays. In the event collection falls on a holiday, collection will be postponed until the next collection day (not the next business day). 
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